Last updated on MAY 16, 2016

Applies to:

Symptoms

ENVIRONMENT
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PeopleTools 8.53.08

ISSUE STATEMENT
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Function ViewContentURL does not work correctly with /psp/ in URL name
After upgrade on CRM 9.1 from pt 8.52.09 to 8.53.08 ViewContentURL substitutes URL name for HRMS application with CRM URL.

ACTUAL BEHAVIOR
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Instead of going to the correct URL, pointing to another server, the initial part of the URL is substituted with the URL of the initial system, so the user ends up in the wrong address.

EXPECTED BEHAVIOR
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The parameter given to ViewContentURL should be absolute, meaning no party is substituted and the correct link is opened.

STEPS TO REPLICATE
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The issue can be reproduced with the following steps:
1. System CRM 9.1 Toolsversion 8.53.08

Put the following PeopleCode behind a test button:

&url = "www.google.com/psp/ps/EMPLOYEE/CRM/c/DC_MENU.DC_ENVIRONMENT.GBL";
VierContentUrl(&url);

2.Result:
The Google address in the beginning of the URL is replaced by the server address of the PS system.

IMPACT
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Since it is part of the application and it happens in production it has an impact on every user.

WHAT WORKS
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When the URL is a PSC, no substitution is taken place.

Cause