EAR9.0: AR Payment Journal in Error 'Journal is not Balanced on Journal Totals or Balancing ChartField Totals' Because Process not Creating IntraUnit Accounting Entries. (Doc ID 1617618.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9 to 9 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 03-Jul-2015***

Symptoms

On : 9 version, Payment Online Deposit

ACTUAL BEHAVIOR
---------------
When posting a payment for an item with multiple AR distribution lines (AR lines have blank Operating Unit but different Fund Code) the process is running to success but the IntraUnit accounting entries are missing.

EXPECTED BEHAVIOR
-----------------------
When posting a payment for an item with multiple AR distribution lines (AR lines have blank Operating Unit but different Fund Code) the process should generate IntraUnit accounting entries.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Create and post an item with multiple AR lines (AR lines have blank Operating Unit but different Fund Code).
  2. Create a regular deposit.
  3. Apply payment to item.
  4. Run ARUPDATE.
  5. In AR the IntraUnit accounting entries are missing but payment posting runs to success.
  6. When running journal generator for this payment the journal is running in error: Journal is not balanced on journal totals or balancing ChartField totals.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate journals for IntraUnit payments from AR.

Cause

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