GPSPG: CPF Incorrect For Retro With 2 Segment Result (Doc ID 1619955.1)

Last updated on AUGUST 02, 2015

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9 and later
Information in this document applies to any platform.

***CHECKED FOR CURRENCY ON 3 AUG 2015***

Symptoms

On : 9 version, Central Provident Fund

ACTUAL BEHAVIOR
---------------
CPF incorrect for Retro with 2 segment result

EXPECTED BEHAVIOR
-----------------------
CPF should be correct for Retro with 2 segment result

STEPS
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The issue can be reproduced at will with the following steps:
Emplid : 00006025
Age : 48 years old
Case :
- There is a salary change with effdt 10/06/2013 (causing 2 segment generated)
- Run on-cycle calendar to get initial result with 2 segment (CPF calculated correctly)
- Change salary in both segment to get retro calculation (CPF calculated wrong)
Finding : CPF ORD WAGES MTD (Accumulator) not updated with latest result, causing incorrect CPF result on the 2nd segment
June Original Calendar (On Cycle)
Result – June Correction
Resolution Chain – CPF ORD EE & CPF FM Calculation
Expected Result :
- 1st segment : CPF ORD WAGES MTD should be 1226.58
- 2nd segment : CPF ORD WAGES MTD should be 2316.85

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have the correct CPF deducted.

Cause

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