E-MCF:Unrecognized SSL message, plaintext connection (Doc ID 1621041.1)

Last updated on MARCH 14, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

On : 8.52 version, Multi-Channel Framework (MCF)

As a part of ERMS setup getting an error message "Cannot connect to mail server. (162,1560) " from the page PeopleTools-->MultiChannel Framework -->Email Sample Pages.

ERROR
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Cannot connect to mail server.

In errorlog.html, it shows as "Unrecognized SSL message, plaintext connection".

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to PeopleTools-->MultiChannel Framework -->Email Sample Pages


Cause

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