E:ORA ORA-28011: the account will expire soon; change your password now (Doc ID 1621660.1)

Last updated on DECEMBER 08, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

On : 8.52 version, Database-Oracle

When attempting to boot up the application server and batch server, the following error occurs.

ERROR
-----------------------
PSAPPSRV.5796 (0) [02/06/14 22:19:44](3) File: SQL Access ManagerSQL error. Stmt #: 2 Error Position: 0 Return: 28011 - ORA-28011: the account will expire soon; change your password now
PSAPPSRV.5796 (0) [02/06/14 22:19:44](1) GenMessageBox(200, 0, M): SQL Access Manager: File: SQL Access ManagerSQL error. Stmt #: 2 Error Position: 0 Return: 28011 - ORA-28011: the account will expire soon; change your password now
PSAPPSRV.5796 (0) [02/06/14 22:19:44](0) Database Options: override_connection_reset: 0
PSAPPSRV.5796 (0) [02/06/14 22:19:44](1) GenMessageBox(0, 0, M): Database Signon: Could not sign on to database CMP90T52 with user PS.
PSAPPSRV.5796 (0) [02/06/14 22:19:44](0) Server failed to start
PSADMIN.6124 (0) [02/06/14 22:19:51](0) End boot attempt on domain CMP90T52

Same Error occurs when logging in via Data Mover

ERROR
-----------------------
File: SQL Access ManagerSQL error. Stmt #: 2 Error Position: 0 Return: 28011 - ORA-28011: the account will expire soon; change your password now


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Boot up the Application Server and Batch Server domains

2. Or, log in via Data Mover

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start the PeopleSoft servers

Cause

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