ETL9.1: Time and Labor Batch Approval Is Not Clearing Worklist Entries (Doc ID 1621662.1)

Last updated on JULY 13, 2016

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Approvals

T&L Batch approval is not clearing Worklist entries

The Time and Labor batch approval process is not clearing Worklist entries from the User Worklist items.
If the payable time is approved manually, the worklist item is cleared.

When the payable time approved through batch process also should clear worklist items

The issue can be reproduced at will with the following steps:
1. Setup worklists
2. use payable time approvals
3. enter time
4. run TA
5. payable time is created in needs approval status
6. worklist is created for the approvers
7. Run batch approval for approving time
8. the payable time is approved but the AWE tables the transactions are terminated
9. due to this the worklist are not removed.


Due to this issue, users are confused as the worklist appears for transactions to approve.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms