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Buyers Workbench Allows a Not Authorized User to Dispatch a Purchase Order (PO) (Doc ID 1622823.1)

Last updated on JULY 06, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


On Purchase Orders, Buyer's Workbench a Buyer who is not Authorized is allowed to dispatch the PO.

Steps to recreate the issue:

  1. Navigate to User Preferences > Procurement > Purchase Order Authorization and check PO authorization for Buyer. Buyer is Buyer1 . Logged in as Buyer1
  2. Approve a PO using Buyer Buyer1
  3. Lets revoke the rights from PO authorization for the Buyer Buyer1. Ensure that all actions for Purchase order authorization are removed
  4. Try to Dispatch the PO-Navigate to Add/Update PO-try to open up the PO
  5. User gets the  message-You don't have authority to work approved purchase orders.  Transferring to PO Inquiry. (10200,153)
  6. This is valid and is working as Expected.

Try to dispatch the same PO using Buyer’s Workbench.

  1. Search the PO-Select the PO-Dispatch the PO
  2. Click on Dispatch-If necessary select a Run control ID
  3. On click of Dispatch a Log is shown –Click on the Log
  4. It says-You cannot Dispatch the purchase order for this buyer.
  5. Click on Override. Select Yes to Proceed
  6. Click Yes on the message,” Continue to Dispatch POs. (10224,41)”
  7. Check the PO
  8. The PO is dispatched. The PO should not be Dispatched as Buyer does not have authority.


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