EGL 9.1+: Manage Journal Approval Fails With "Authorization Error -- Contact your Security Administrator" When Trying To Add Adhoc Approver

(Doc ID 1623329.1)

Last updated on JANUARY 05, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
****Checked for Currency on 06-Jan-2016****

Symptoms

When attempting to add adhoc approvers from Manage Journal Approval Page the following error occurs

ERROR
-----------------------
Authorization Error -- Contact your Security Administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup AWE for GL.
2. Create a journal. Edit it for approval. Submit for approval.
3. Go to worklist > Click on the journal ID link. It takes to GL Journal Approval or Go to GL > Journals > Journal Entry > Manage Journal Approval.
4. Try adding an adhoc approver (click on + icon to add adhoc approver). Error message would appear.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms