E-PC/AS/AE: Error " java.lang.NoSuchMethodError" If PS_APP_HOME Is On Different PeopleTools Release Than PS_HOME

(Doc ID 1624022.1)

Last updated on MAY 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

After PeopleTools 8.52+ maintenance update of PS_HOME part of multi-home (decoupled) installation, PeopleCode using Java classes in some Application Server(AS) routines and Application Engine(AE) batch processes, for example IMPORT_FILES, stops working, and the logs show Java related errors like, for example the following:

Changes

As stated, this was reported to happen PeopleTools 8.52+ maintenance update of PS_HOME part of multi-home (decoupled) installation.
Might possibly happen also during an application-only upgrade or a bundle update in the application part under PS_APP_HOME home.
(Another possibility could be PeopleTools-only upgrade unless it would also do additional adjustments that would prevent this from happening.)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms