Document with an Amendment gets Integration Gateway Error after hitting Prepare Document for Signing button
(Doc ID 1624336.1)
Last updated on JULY 08, 2020
Applies to:
PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.1 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Document with an Amendment gets Integration Gateway Error after hitting Prepare Document for Signing button.
1) Create a new Procurement Contract.
2) Add a contract document by importing a .pdf file.
3) Bypass approval
4) Dispatch document manually
5) Execute document
6) Create amendment (using 3rd option – amendment files only)
7) Prepare document for signing and get the following error:
Integration Gateway: No response received from Gateway (158,10829) SCM_CS_ATTACHMENTS.MiscTasks.OnExecute Name:RenderDocument PCPC:45403 Statement:741
Called from:SCM_CS_DOC_MGMT.Controller.Doc_Controller.OnExecute Name:PrepareFile Statement:3615
Called from:SCM_CS_DOC_MGMT.Controller.Doc_Controller.OnExecute Name:PrepareDocumentForSigning Statement:3187
Called from:CS_DOC_WRK.CS_PREPARE_DOC.FieldChange Statement:1
The Gateway did not send back a IBResponse
NOTE: Another customer reported receiving this error when hitting the Prepare for Signing button:
Task unsuccessful. Return code 227, Return message = Command failed (10420,227)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |