Remittance Addresses Not Displayed On Student Account Inquiry Page (Doc ID 1624712.1)

Last updated on JULY 12, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On CS 9 Bundle 28, in Self Service the Remittance Address for payments no longer appears on the Student's Account Inquiry page on the Summary Tab.

EXPECTED BEHAVIOR
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It is expected the Remittance Address will be included on this page.

STEPS
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The issue can be reproduced at will with the following steps:

  1. student log in to Self Service to see Charges
  2. open the Summary tab on the Account Inquiry page

 

Changes

This began after applying CS 9 Bundle 28.

Cause

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