While Creating a Requisition the Item Image on the Item Details Scroll is not Visible (Doc ID 1624716.1)

Last updated on JUNE 12, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

While Creating A Requisition the Item Image on the Item Details Scroll is not visible. 



Steps to recreate the issue:
1. Set up the file directory path for image type extension under file locations setup(On path Main Menu -> Set up Financials/Supply Chain -> Common Definitions -> File Locations and Images -> File Locations. For e.g.. storing server file directory path under File Ext JPG)

2. Place the item image file with the extension on server path, as defined/setup in step 1 (For eg. XYZ.JPG)

3. Update the file name(XYZ) and file extension(JPG) under Purchasing Attributes of Items for Item ABC(On path Main Menu -> Items -> Define Items and Attributes -> Purchasing Attributes)

4. Navigate to "Create Requisition" Page and search for item ABC

5. Click on "Show ItemImages" link to view the item image in the "Item Details" scroll

Result : Image for that item is not visible where as it should be visible.


Cause

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