CRM 9.0, CRM 9.1 - Configure and Test Structured Emails Through ERMS

(Doc ID 1625615.1)

Last updated on NOVEMBER 03, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 and later
PeopleSoft Enterprise CRM HelpDesk - Version 9.1 and later
Information in this document applies to any platform.


ERMS - Configure and test Structured Emails, process emails and create cases for them


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