CRM 9.0, CRM 9.1 - Configure and Test Structured Emails Through ERMS
(Doc ID 1625615.1)
Last updated on NOVEMBER 03, 2017
Applies to:PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 and later
PeopleSoft Enterprise CRM HelpDesk - Version 9.1 and later
Information in this document applies to any platform.
ERMS - Configure and test Structured Emails, process emails and create cases for them
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