Last updated on AUGUST 07, 2017
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.
CRM 9.2 (CRM 9.2.00.000) GA Image with People Tools 8.53
When Activate a Trigger point "After a New Self-Service Support Case is Saved " and setup the policy it does not fire.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms