The Sales Order and Quote Copy Functionality Creates a New Sales or Order even if the Customer Is Linked to a Message with a 'Reject' Action

(Doc ID 1626751.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The systems allows to create a Sales Order or a Quote by copy of another one (navigation: Order Management, Quotes and Orders, Create/Update Order - Header drop down menu: Copy Sales Order/Quote) even is the Customer is linked to a Message with an Action of 'Reject'. Instead the following should be issued: "Customer is rejected: xxx (12140,15)"

Changes

 

Cause

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