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EGL9.2: Chartfield Request Prompt Throws "There Are No Prompt Values Currently Available For This Field. (4,4)" Error (Doc ID 1627363.1)

Last updated on APRIL 23, 2019

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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When a search page of "Chartfield Request" is accessed in "Search" mode and then without entering the page, we switch to "Add" mode, the account prompt throws an error.

Error:
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"There are no prompt values currently available for this field. (4,4).
The prompt table for this field is currently not specified.  Use any value you wish."

Steps to Replicate:
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1. Navigate to Set Up Financials/Supply Chain > Common Definitions > Design Chartfields > Define Values > Chartfield Request
2. Click 'Find Existing Value' tab and enter below data (ensure there will be valid data returned by the search criteria)
   Field Name = ‘ACCOUNT’
   Field Action = ‘Update’ ( select from drop down list)
   Request Status = Blank ( select from blank from drop down list)
3. Without click ‘Search’ button on above page, Click “Add A new Value’ tab.
4. Click Field Value Prompt Magnifying Glass sign, Got error (4,4)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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