EBi9.0+:Duplicate Invoices Are Created When Users Approve Same Invoice With 'Approve Later' In Multiple Windows (Doc ID 1627809.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Statement of the Issue:
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Duplicate invoices are created when users approve the same invoice with ‘Approve Later’ Status in multiple windows.

Expected Behavior:
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Duplicate invoices should not be created when users approve the same invoice with ‘Approve Later’ Status in multiple windows.

Steps to Replicate:
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  1. Identify the temporary invoice which is yet to be approved.
  2. Open the above identified invoice in Update billing Work Sheet Page.
  3. Select the invoice and Click on the Approve Later button, hence we can approve this invoice later and which will not appear in this grid for normal search.
  4. Open the same invoice in update billing work sheet page by selecting the Include Later Approve check box.
  5. Then invoice will get populates in work sheet header page.
  6. Open the same invoice in New Window. 
  7. Approve the Invoice from any of the above window.
  8. This will create the RDY invoice.
  9. Again Approve the same invoice from Other window.
  10. This will also create one more RDY invoice.

Cause

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