E-SES: Search Index Build Fails with Messages "Process Abended" and "Integration Gateway: General Connection Failed" because Process Scheduler cannot communicate with Integration Gateway

(Doc ID 1628379.1)

Last updated on DECEMBER 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


When building a search index, the "PTSF_GENFEED" job fails.  If viewing the Process Monitor message log for PTSF_GENFEED it shows "Abend" message and error "Integration Gateway: General Connection Failed". Below is an excerpt of the Process Monitor message log, showing the error messages:

The issue can be reproduced with the following steps:
  1. Schedule a build of a Search Framework index
  2. The job fails with above noted messages


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