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E-IB: Publication Contracts Stuck in NEW Status with No Errors, Apparently Correct Setup and Running IB Domain Processes (Doc ID 1629713.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
Information in this document applies to any platform.

Symptoms

Integration Broker (IB) publication contracts are stuck in New status in Message Monitor (PT 8.40-8.47) or Service Operations Monitor (PT 8.48+). despite having the following;

(1) IB setup verified the following;

   (a) Node.

   (b) Domain in status Active,

   (c) Channel/Queue in status Run,

   (d) Sufficient number of contract handler.

 

(2) No contracts in status Error that might block the rest.

(3) IB messaging servers status;

  (a) Up and running.

  (b) Recently bounced to exclude hung processes affecting the functionality.

(4)  No row in table PSNODESDOWN for the target node.



Cause

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