Cannot Query Inactive Customers on Various Inquiry-Only Pages (Doc ID 1630656.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

You observed a number of Inquiry-only pages in Order Management where the search record excludes inactive Customers despite the fact that the look-ups are only to review data, not modify it.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms