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Cannot Query Inactive Customers on Various Inquiry-Only Pages (Doc ID 1630656.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

You observed a number of Inquiry-only pages in Order Management where the search record excludes inactive Customers despite the fact that the look-ups are only to review data, not modify it.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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