E-SES: Search Index Build Fails with Messages "Process Abended" and "SES crawler status : Disabled" (Doc ID 1630894.1)

Last updated on MAY 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

When building a search index, the "PTSF_GENFEED" job fails.  If viewing the Process Monitor message log for PTSF_GENFEED it shows "Abend" message and error "SES crawler status : Disabled". Below is an excerpt of the Process Monitor message log, showing the error messages:


STEPS
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The issue can be reproduced with the following steps:
  1. Log into PeopleSoft and Schedule a Search Index build
  2. The Index build fails and the Process Monitor Message Log shows that  PTSF_GENFEED failed with above message

Cause

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