E-PORTAL: Pagelets on Unified Navigation Remote Dashboards Fail To Load After Upgrade To 8.53.07 or higher

(Doc ID 1631392.1)

Last updated on AUGUST 07, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


After upgrading Portal Interaction Hub (Portal IH) to 8.53.07 or higher, remote dashboard pagelets from content providers fail to load in Portal.

One example would be pagelets on the HCM Manager Dashboard when accessed via Portal's Unified Navigation.

The pagelets would all throw the below error:

Error getting content
Improperly formed URL

When clicking on the Detailed Error Description, a sample error was:

Detailed Error Description
Unable to get document

Improperly formed URL

Portal was requested to retrieve this

Portal attempted to access this

Error occurred while accessing target page:EMPLOYEE/undefined/?cmd=getCachedPglt&pageletname=HC_UX_ALERTS&tab=HC_UX_MANAGER_DASHBOARD&PORTALPARAM_COMPWIDTH=Narrow&t=1391618655163&ptlayout=N&pgltnode=undefined&unPgltRequest=true



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