Assignment Start Date on Job Tab of Worker shows the same value of 10/18/2008 (Doc ID 1632282.1)

Last updated on JUNE 02, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Assignment Start Date on Job Tab of Worker shows the same value of 10/18/2008.

STEPS TO REPRODUCE:

1. Upgrade CRM 8.9 to 9.1

2. The old system (CRM 8.9) did not have Assignment Start Date functionality. But in the new system (CRM 9.1) for all workers, the assignment start date on the Job tab is showing 10/18/2008.
Even when the WORKFORCE_SYNC message is processed for a new hire, this date is populated. Asignment start date field in the not found in WORKFORCE_SYNC message.

ENVIRONMENT:
Upgraded from 8.9 to CRM 9.1
1. CRM 9.1 division 2
2. Peopletools 8.52.14
3. HCM 9.0
4. Peopletools 8.49.24

Cause

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