ECM: Error when Denying Bank Account Transfers on the Settlement Approval page (Doc ID 1632969.1)

Last updated on OCTOBER 01, 2023

Applies to:

Symptoms

When denying a Settlement on the Settlements Approvals page, an error occurs:

ERROR
Role Roleuser By Roleuser Qry has no members. (52,7)
This role doesn't have any members; if it's a query role, the query returned no results.
The system couldn't use the ROLEUSER specified as the System Default User in the Workflow Administrator, either because no System Default User has been identified or because the specified ROLEUSER was invalid.

Error when attempting to trigger Business Process/Event:TR_MANAGE_CASH/Treasury Settlement Denial (67,2).

TriggerBusinessEvent failed for TR_MANAGE_CASH.Execute Treasury Settlements-Treasury Settlement Denial. (2,302)
CASH_FLOW_TR.TR_SOURCE_CD.Workflow  Name:RoleCheckWF  PCPC:815  Statement:17

Called from:CASH_FLOW_TR.TR_SOURCE_CD.Workflow  Statement:21

STEPS
1. Navigate to Set Up Financials/Supply Chain > Business Unit Related > Treasury > Treasury Options
2. Set Approval Method to 'Manual'
3. Navigate to Cash Management > Fees And Transfers > Bank Account Transfer
4.  Enter a Bank Transfer
5. Navigate to Cash Management > Settlements > Select Settlements
6. Select Payment
7. Navigate to Cash Management > Settlements > Approve Settlements
8. Deny Payment
9. Above errors occur

Cause

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