When Multiple Users are Setup to Receive Multiple Contract Alert Notifications, All Users Do Not Receive All Alerts
(Doc ID 1634176.1)
Last updated on FEBRUARY 08, 2019
Applies to:PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.
When multiple users are setup to receive multiple contract alert notifications, all users do not receive all alerts
1) Create a contract with Max Amount of $50,000
2) Setup Contract Thresholds and Alerts as follows:
Max Amount Notification:
Amt Less Than Max = $25,000
Pct Less Than Max = 50%
Spend Threshold Notification:
Threshold Notif Amt = $5,000
Setup three users (VP1, VP2, VP3) to receive three notification types (Spend Threshold, Max Amt, Expiration)
3) Create a PO for $30,000 referencing the contract
4) Run Contract Alert Workflow process. All three users should receive worklist notifications for Spend Threshold and Max Amount)
VP1 received both notifications, but also received Max Amount notification for VP2
VP2 received no notifications
VP3 received the Max Amount notification
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