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While performing 8.8 to 9.1 Upgrade Credit Card Encryption Numbers Aren't Encrypted as per task 6-12 (Doc ID 1636176.1)

Last updated on JULY 01, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

As per task 6-12,  Generate Random Key button is grayed out. The instructions for step 6-12-1 indicate that 'If the Generate Random Key button is disabled, skip the following step titled Running Credit Card Encryption.'On this page, the value for CC_CARD_DATA shows as 'No Action'. But when the database is queried the credit card numbers are not encrypted.

Cause

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