Requisition Attachment Not Visible while Copying From a Requisition with Comments & Attachments (Doc ID 1636195.1)

Last updated on JULY 05, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

DESCRIPTION
===========
When a requisition is copied from another multi-line requisition having comments and attachments and then comments or attachments are modified or added, the approver cannot see the attachments

REPLICATION STEPS
=================

1. eProcurement installation option  > Approval chunking is disabled

2. MULTI_COMMENTS role action is Enabled

3. Approval Workflow is enabled. Any Sample workflow can be taken.

4. Create a requisition for 2 Lines containing Special items with both lines having Comments and Attachments. Comments are entered in additional information section.

5. Create another requisition . Use copy from requisition functionality to create a new requisition. Copy previous requisition

6. Delete the Line comment for 1st Line. Add a new comment and  a new attachment. Let the original attachment remain.

7. Similarly go to line comment 2 and add an attachment . Do not add any comment

8. Save and Submit

9. Login as Approver  > Go to worklist > Check the requisition

10. Click on Line comments 1

This is Working as expected as all line comments and attachments are visible.

11. Click on Line comments 2

Attachments are not visible.

Cause

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