Error when Canceling a Purchase Order (PO) which References a Contract. (Doc ID 1637111.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to cancel a purchase order that references a contract, the following error occurs.

Error:    A SQL error occurred. Please consult your system log for details. Process 0 ABENDED at Step PO_POCANCEL.PUSHHCNT.Step0200 (SQL) -- rc = 1407 (108,524)

CallAppEngine: Application PO_POCANCEL: AppEngine error. (2,653) PO_RC_WB_WRK.CONTINUE_PB.SavePostChange PCPC: 9823 Statement: 146 During a CallAppEngine buitlin function call, the Application Engine detected an error. The Application Engine log may provide more information.


The issue can be reproduced at will with the following steps:
1. Create a contract
2. Create a PO that references the contract.
3. Cancel the PO using the Buyers Workbench.
Error received.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel purchase orders that reference a contract.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms