EAP: APX2027 Remittance Advice Report is generated but empty when created through the Pay Cycle Job (Doc ID 1637491.1)

Last updated on MARCH 18, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Voucher is paid through the Pay Cycle Job, the APX2027 Remittance Advice Report is sent to a file, and an empty report is created. However, if the Voucher is paid through the Pay Cycle Manager, APX2027 Remittance Advice Report is populated correctly when it is sent to a file.

STEPS
1. Supplier is has Supplier Bank Account setup
2. External Account > Payment Methods setup
Payment Method = ACH
Form ID = EFT2
Settle By = Pay Cycle
Layout = PPD
3. Voucher is created for Supplier in Step 1
4. Voucher > Payments page
Bank = USBNK
Account = CHCK
Method = ACH
5. Pay Cycle is created with Payment Selection Criteria
6. Pay Cycle Job is created for Pay Cycle from Step 5
7. Submit Pay Cycle Job
8. Pay Cycle Job Status = Processed
9. Pay Cycle Job is Finalized
10. PPD file is created correctly
11. APX2027 pdf file is created
12. When the APX2027 pdf file is opened, Advice Report is blank

Cause

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