Accepting A Task produces error Profile of ID %1 does not exist. (Doc ID 1637692.1)

Last updated on DECEMBER 07, 2015

Applies to:

PeopleSoft Enterprise CRM Integrated FieldService - Version 9 and later
Information in this document applies to any platform.

Goal

Create a task for a case and add invitee in this meeting task. The
invitee goes to her worklist, opens the task and clicks Accept button to
accept the meeting. The following message pops up:

Template ID: 91    Name: RTM:Notify Owner-Task Accepted      Channel: All  
(17834,6289)
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Term ID: 243515076844395282751138049204    Term Name: First Name    User
Preferred Name: First Name
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Profile of ID %1 does not exist. This often means Profile set up is
incomplete. (18040,13440) RA_PROFILES.Profile.OnExecute  Name:Instantiate  
PCPC:1632  Statement:29
Called from:RA_PROFILES.Profile.

What setup is needed on the profiles to be able to accept a task?
 

Solution

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