System has problem finding the Worklist item for pooled Worklist when already worked, (Doc ID 1638042.1)

Last updated on AUGUST 01, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When user attempts to open the work item via email which had been worked upon from other log in for eProcurement Requisition.

Environment Setup:

1) Workflow Notification for Requisition Approval is enabled
2) Workflow setup to route to Multiple Approvers via worklist/email


Steps to Reproduce the Issue:
1) PIA Home > eProcurement > Create Requisition
2) Create a Requisition and submit for approval. Approvers receive worklist and email notifications
3) Log in as one of the Approvers and approve the request.
4) When other Approver logs in to approve the user gets message
You are not authorized to access the transaction (18060,1707)






Cause

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