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E-Portal : Oracle Web Logic Servlet Sessions Increasing For A User When Traversing Remote Content In Interactive Hub Unified Navigation (Doc ID 1639171.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When browsing remote folders in the Main Menu (via unified navigation), an additional Web Logic Servlet Session is being opened on the remote content provider. 

example when Traversing from Main Menu, Finance (connected via Unified Nav to a 9.2 FS Server).


 -> Click Main Menu -> Finance, one session is open on the FS Server
 -> Browse to Travel and Expenses, ANOTHER sessions opens on the FS Server
 -> Browse to Expense Report, 3 sessions are open on the FS Server
 -> Browse to Travel Authorization, 4 sessions are open on the FS Server
 -> Click expense report component, 5 sessions are open on the FS Server **** note after component clicked, sessions stop increasing
 -> Browse to and click another component, 5 sessions remain open on the FS Server.

If a component is clicked and loaded right away via the FS server, sessions will not increase from subsequent Main Menu Browses.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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