Error in ePerformance Pagelet When Clicking 'More' Link: "Menu Navigation Error. This User Doesn't Have Access to Folder HC_HIDDEN_PAGELET_EXT. Contact the Portal Administrator. (95,136) " (Doc ID 1641170.1)

Last updated on SEPTEMBER 01, 2015

Applies to:

PeopleSoft Enterprise HRMS ePerformance - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unable to access all performance documents in ePerformance.

Managers are getting an error message using their ePerformance Pagelet. It is only happening to managers who have more employees than can be displayed in the pagelet. At the bottom of the pagelet, there is a link that says “More”. When a manager clicks on that link, he/she gets the following message:

ERROR
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Menu navigation error. This user doesn't have access to folder HC_HIDDEN_PAGELET_EXT. Contact the portal administrator. (95,136)

STEPS
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The issue can be reproduced at will with the following steps:
1.Navigate to Main Menu
2. Go to Pagelet on home page "Employee Performance"
3. Make sure there are more than 6 Performance document listed in Pagelet
4. Click on link "More" and user gets above error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Employee Performance pagelet.

Cause

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