ELM 9.X: Performance Issue with ELM Mass Enrolment Process (LM_MASS_ENRL) for 20,000 or more Enrollments

(Doc ID 1642235.1)

Last updated on MAY 23, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Performance issue with ELM Mass Enrollment process (LM_MASS_ENRL) for  20,000 or  more enrollments.

Steps to Replicate the Issue:


The issue can be reproduced at will with the following steps:
1. Log in as an Administrator
2. Navigate to Main Menu >Enterprise Learning > Learner Tasks > Enroll Learners.
3. {click search and find a Requester}
4. {click on Search button to find Activity}  
5. {click} on Enroll button for any activity.
6. In the Learn Search Details section, {enter a Learner Group that has 20,000 or more Learners} and {click}
7. On the Group Enrollment Warning page, {click}  Schedule Mass Enrollment button
8. On Payment Details, {enter} Request name  and {click} Continue button
9. On Payment Details, review the payment information and {click} Submit Enrollment button.
10. Then, navigate to Main Menu >Enterprise Learning > Mass Enrollments > Process Mass Enrollment
 

Cause

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