EEX9.1+: Merchant Information for Credit Card Transactions Loaded into My Wallet Page are Not Edited from "Non preferred" to "Preferred" . (Doc ID 1644299.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expense Users are not able to select "Preferred Merchant" radio button to correct credit card transaction loaded in My Wallet. The system as designed by default selects merchant information as  "Non-preferred Merchant" when credit cards are loaded into My Wallet page. This issue started occurring after applying FMS ESA 9.1 Bundle #26.


Steps :

1-Open My Wallet page.
2-Select a credit card transaction loaded into system. The default radio button will be "Non-Preferred" Merchant as per system design.
3-User then needs to correct this information by selecting the radio button "Preferred" Merchant instead of the default loaded (wrong info as "Non-Preferred").

Actual Result :

The two radio buttons for Merchant information  "Preferred" and "Non-Preferred" are grayed out for loaded credit card transactions.

Expected Results:

Expense Users should be allowed to modify the loaded credit card merchant information by selecting from "Non-Preferred" to "Preferred".

As per system design, all Merchant information for loaded credit card wallet transactions is "Non-Preferred" merchant that is why there should be a flexibility to select the correct merchant information.

 

 

Cause

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