Close PO Process Frequently Timed Out For PO Reconciliation Workbench (Doc ID 1644996.1)

Last updated on JANUARY 03, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

On Purchase Orders, Close PO process frequently timed out for PO Reconciliation Workbench


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Purchasing >Purchase Orders > Reconcile POs > Reconciliation Workbench
2. Check Box PO ID from "Not Qualified Grid"
3. Click "Arrow Icon" to move "Checked PO ID" to "Quallified Grid"
4. Click "Yes" Button to proceed
5. Processing 20 mins and Page is timed out

Cause

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