Applicant Index "HC_HRS_APP_INDEX" Hangs During Crawl (Doc ID 1645820.1)

Last updated on JULY 03, 2017

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Attempting to build an index for HC_HRS_APP_INDEX. The search definition is configured to index only the last 90 days, which is only about 100 entries. However, the index build appears to be hung as it is still running after 18 hours.

EXPECTED BEHAVIOR
-----------------------------
The index build should complete within minutes

STEPS
---------------
The issue can be reproduced with the following steps:
  1.  Launch a full index build for HC_HRS_APP_INDEX (but configure it to take only the last 90 days of data)
  2.  The index build starts but never finishes

Cause

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