CRM 9.2 PERSON_BASIC_SYNC - Primary Flag Is Not Set (Doc ID 1662985.1)

Last updated on JANUARY 03, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PeopleSoft HCM 9.1 and PeopleSoft CRM 9.2

On HCM if we change the primary flag of Preferred name or Alternate name in the publish XML message we have the all the information and on the subscription
PERSON_BASIC_SYNC - primary flag is not set back based on the XML on the employee. If only the name change along with the flag it is getting reflected on CRM side.

Cause

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