Benefit Certificate Not Saved into the Certificate Table (Doc ID 1663486.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a benefits certificate is defined in an event rule and pulled up in self service, the certificate is not saved in the Certificate Table.

Cause

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