HR Notification Error: "Could not Assign a New Transaction ID to this Notification and/or Announcement. (18137,8069)"

(Doc ID 1663769.1)

Last updated on DECEMBER 20, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to run adhoc HR Notification emails, the following error occurs.

ERROR
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Could not assign a new transaction ID to this notification and/or announcement. (18137,8069)
Could not assign a new transaction ID to this notification and/or announcement. Please contact your system Administrator.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Set Up HCM > Common Definitions > HR Notification > HR Notification, and try to send an email notification.
2. Click OK on send confirmation pop ups
3. The error message will appear

Cause

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