EAR9.2 AR Aging Abends At Step AR_AGING.CUST_ALL.AGID02 When Customer Has Multiple Bill To Options (Doc ID 1663937.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
*** Checked for Relevance on Fri 01-Jul-2016 ***

Symptoms


Issue: AR Aging abends at step AR_AGING.CUST_ALL.AGID02 when Customer has multiple Bill To options



Steps to Replicate:
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  1. Add a customer;
  2. Add an item in Receivables, post it and run the Aging process;
  3. On the Customer Bill To page (Customers > Customer Information > General Information, Bill To tab ), add a new row with a new Effective Date;
  4. Add another item and post it;
  5. Run the Aging process. The process will abend at step AR_AGING.CUST_ALL.AGID02 (SQL )




Business Impact:
-----------------
Due to this issue, the Aging process cannot be run in Receivables if any of the Customers has multiple Bill To options setted-up.

Cause

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