My Oracle Support Banner

EAR9.2 AR Aging Abends At Step AR_AGING.CUST_ALL.AGID02 When Customer Has Multiple Bill To Options (Doc ID 1663937.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
*** Checked for Relevance on Fri 01-Jul-2016 ***

Symptoms


Issue: AR Aging abends at step AR_AGING.CUST_ALL.AGID02 when Customer has multiple Bill To options



Steps to Replicate:
-----------------

  1. Add a customer;
  2. Add an item in Receivables, post it and run the Aging process;
  3. On the Customer Bill To page (Customers > Customer Information > General Information, Bill To tab ), add a new row with a new Effective Date;
  4. Add another item and post it;
  5. Run the Aging process. The process will abend at step AR_AGING.CUST_ALL.AGID02 (SQL )




Business Impact:
-----------------
Due to this issue, the Aging process cannot be run in Receivables if any of the Customers has multiple Bill To options setted-up.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.