E-AE: PSAE/PSAESRV Processes Hang on PSUNX, and Report Distribution Stays in N/A Status after Applying AIX 6.1 TL9 SP1-SP4 or AIX 7.1 TL3 SP0-SP3

(Doc ID 1664969.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.54 [Release 8.4]
IBM AIX on POWER Systems (64-bit)

*** Latest revision: 18-Oct-2015 ***


Symptoms

On PeopleTools releases 8.49 and 8.50+ (currently available 8.50-8.54) running on IBM AIX 6.1 or 7.1 OS platform, Application Engine.

After applying patches TL9 SP1 or higher on AIX 6.1, or patches TL3 SP0 on AIX 7.1 for PSUNX Process Scheduler (with PSAESRV disabled), some Application Engine programs using JVM, e.g.  PSXP_DIRCLN, run to Success, but the psae PID remains on the AIX box, and Report Distribution status is shown as N/A in the Process Monitor.

The hung PSAE or PSAESRV processes on AIX, show similar stack trace as below (e.g. procstack <PID>)

 

Changes

 Happens after having applied AIX 6.1 or AIX 7.1 patches, see description.

Cause

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