ETL9.1/9.2: Shift With Timezone Triggers Overlapping (13502,332) Error. (Doc ID 1665037.1)

Last updated on DECEMBER 15, 2016

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to create new schedule,
the system is throwing an overlapping times error on the Schedule Definition page

ERROR
-----------------------
Scheduled Shifts for day 3 have overlapping times (13502,332).
The Start/End times of the shift scheduled for this day overlaps with times of another shift scheduled for the same day or the following day.
Correct the shifts so that their times do not overlap.

STEPS
-----------------------

Issue1:

1. Create a shift by navigating through Setup HRMS > Product Related > Time and Labor > Schedules > Shifts
with 5pm PST IN and 1am PST OUT that calculates a during of 8 hrs.


2. Change the timezone from PDT to CET without changing the punches, saving would re-calculate the duration incorrectly and set it as 23 hrs.

Issue2:


1. Create a schedule definition through Setup HRMS > Product Related > Time and Labor > Schedules > Definitions.
Day1 w/ shift 5pm - 1am
Day2 w/ shift 5pm - 1am
Day3 w/ shift 5pm - 1am
Day4 w/ shift 5pm - 1am
Day5 w/ shift 5pm - 1am
Day6 w/ Off
Day7 w/ Off

2. Save to trigger an overlapping error (13502,332)

Cause

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