E-IB: RIDCTargetConnector error when integrating with OHS and UCM: oracle.stellent.ridc.protocol.ProtocolException: java.net.SocketTimeoutException: Read timed out (Doc ID 1665931.1)

Last updated on JUNE 29, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

 Release: PeopleTools 8.53.06 version, Integration Broker


When attempting to integrate with Oracle Fusion UCM using the Integration Broker RIDCTarget Connector, users run the CF_EXP application engine. 

The stdout log file is showing this error:
ERROR
-----------------------
File Transfer Exception: Integration Gateway - Invalid Message Error (158,10501) CF_EXP_PRCS.File.GBL.default.1900-01-01.Transfer.OnExecute PCPC:7611 Statement:51 (0,0)

The gateway errorLog.html contains the following stack trace:
ERROR
-----------------------
oracle.stellent.ridc.protocol.ProtocolException: java.net.SocketTimeoutException: Read timed out
at oracle.stellent.ridc.protocol.http.IdcHttpProtocol.sendRequest(IdcHttpProtocol.java:345)
at oracle.stellent.ridc.protocol.http.auth.FormAuthHandler.sendAuthenticatedRequest(FormAuthHandler.java:134)
at oracle.stellent.ridc.protocol.http.IdcHttpProtocol.writeRequest(IdcHttpProtocol.java:204)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.User have referred PeopleSoft_Integration_with_FAH.pdf and referring Page 22, step 2, Export Chartfields.
2. This is an application engine that creates .csv files.
3. The files get created but the step in the application engine to send them to UCM via the gateway fails.
4. The connectivity infor for the UCM has been configured per page 29.
5. Also note that a OHS proxy has been configured between the Peoplesoft, and UCM systems.

The Oracle logs show the following error:

ERROR
-----------------------
ap_proxy: trying POST /cs/idcplg at backend host <ipaddress>/port; got exception 'READ_ERROR_FROM_CLIENT [os error=0, line 1344 of ApacheProxy.cpp]

 

Cause

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