ETL9.2: Notifications Turned Off Still Receiving Email Notification When Another User Modifies The Time Sheet (Doc ID 1666001.1)

Last updated on JULY 13, 2016

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Time Reporting

When the manager makes a change to one of the employee's timesheets when approving time, an email is sent to the employee notifying them and they do not want this notification to occur.

They have notifications turned off on TL Installation, on workgroup and also on approval definitions. Do not expect an email to be generated.

The issue can be reproduced at will with the following steps:
1. Timekeeper enters time for the employee
2. Manager is approving the time and notices something needs changed
3. manager changes the time before approving
4. employee receives an email stating 'This message is to notify you that another user has changed your Timesheet for %3.

The issue has the following business impact:
Do not want their employee's receiving emails of these kind of modifications.

Cause

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