Status Change Notification has Wrong Job Opening ID (Doc ID 1669299.1)

Last updated on JUNE 15, 2017

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Recruiters forward an Applicant of a Job Opening and change the disposition status on another Job Opening (with a different applicant); Status Change notification triggered has Job Opening ID from 'Forward Applicant' transaction.

The issue can be reproduced at will with the following steps:
1) Notification is set to trigger for ‘020 Make Offer’ and ‘071 Offer Accepted’.
2) Find Applicants with Disposition Status as ‘060 Interview’.
3) Forward an Applicant with a Job Opening.
4) Click on ‘Disposition’ of another Applicant with a different Job Opening.
5) Choose ‘020 Make Offer’ from the dropdown of ‘Final Recommendation’ and click Save.
6) Three emails were received; one each for ‘Forward Applicant’, ‘071 Offer Accepted’ and ‘020 Make Offer’.
7) Notification for ‘071 Offer Accepted’ has Job Opening ID of the ‘Forward Applicant’ transaction.


Changes

 

Cause

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