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Benefit Plan Enrollment Error: Benefit Plan XXXXX Is Not Valid For Benefit Program ZZZ On YYYY-MM-DD. (3000,838) (Doc ID 1669429.1)

Last updated on MAY 04, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


When attempting to save an employee with 2 empl_rcd rows and 2 benefit numbers the following error is received:

"Benefit plan XXXXX is not valid for Benefit Program ZZZ on YYYY-MM-DD. (3000,838)

The benefit plan entered is not valid for this benefit program. Use the prompt button to see the valid benefit plans."

The issue can be reproduced at will on demo environment with the following steps:
1. For employee id KU0010, on Job Data page (navigation: Workforce Administration > Job Information > Job Data) check to have the following setup:
a. For EMPL_RCD=0: Benefit Record Number 0 and Benefit Program KU1
b. For EMPL_RCD=1: Benefit Record Number 1 and Benefit Program B01
2. Add a new row on Savings Plan page (navigation: Benefits > Enroll In Benefits > Savings Plans) for emplid KU0010, plan type 40, effdt today, Benefit Record Number 0
3. Save the row.


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