Benefit Plan Enrollment Error: Benefit Plan XXXXX Is Not Valid For Benefit Program ZZZ On YYYY-MM-DD. (3000,838) (Doc ID 1669429.1)

Last updated on JUNE 01, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to save an employee with 2 empl_rcd rows and 2 benefit numbers the following error is received:

ERROR
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"Benefit plan XXXXX is not valid for Benefit Program ZZZ on YYYY-MM-DD. (3000,838)

The benefit plan entered is not valid for this benefit program. Use the prompt button to see the valid benefit plans."


STEPS
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The issue can be reproduced at will on demo environment with the following steps:
1. For employee id KU0010, on Job Data page (navigation: Workforce Administration > Job Information > Job Data) check to have the following setup:
a. For EMPL_RCD=0: Benefit Record Number 0 and Benefit Program KU1
b. For EMPL_RCD=1: Benefit Record Number 1 and Benefit Program B01
2. Add a new row on Savings Plan page (navigation: Benefits > Enroll In Benefits > Savings Plans) for emplid KU0010, plan type 40, effdt today, Benefit Record Number 0
3. Save the row.

Cause

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