E-INST: Browser Compare Reports Not Working If Used ClientOnly Install (Doc ID 1669696.1)

Last updated on OCTOBER 10, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

On :  8.52 and 8.53 versions, Compare Reports

When attempting to generate compare reports using PT Client Only executables, the following error occurs.

ERROR
-----------------------
Windows cannot find '<Report Directory\Compare Viewer.html'. Make sure you typed the name correctly, and then try again.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install PeopleTools Client Only files  from PS_HOME\setup\Client\Disk1
2. Launch Application Designer from the PT Client Only PSHOME.
3. Generate Compare Reports.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate Browser Reports when using Client Only installations

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms