E-PIA: Clean The ACM Dashboard Ghost Links In My Favorites 9.2 Applications (Doc ID 1669995.1)

Last updated on APRIL 08, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms


During upgrade of PS application to 9.2 versions, while using the new demo cd's V43671-01 as the source for upgrade, ghost "ACM Dashboard" links would be set wrongly for all delivered users in their Favorites folder
These ghost links cannot be removed trough normal portal tools table cleanup - simply because this favorite link doesn't physically exist in the PSPRUFDEFN - (Portal Registry Favorites Defn record)


Environment:
--------------------

PeopleTools 8.53
DEMO and Copy Of Production environments


Steps:
---------

1) Signon to the PIA
2) Select My Favorites folder
3) Click ACM Dashboard links



Error:
--------
You are not authorized for this page.
You are not authorized to access this component. (40,20)

Cause

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