EAR9.2: When Trying To Apply Payment To A Deposit From Closed Period Users Are Getting Error. (Doc ID 1672377.1)

Last updated on MARCH 01, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, update Payment Worksheet

Apply payment - update worksheet and choose deposit from closed period. You get error when you click on worksheet selection.

ERROR
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An error has occurred that has stopped this transaction from continuing.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Go to Apply payment - Update Worksheet and choose deposit from closed period.
  2. Get message: The Transaction Date, %1, is not open. The open period for %2 is from %3 to %4. (9000,301).
  3. Click on Worksheet Selection and get error: An error has occurred that has stopped this transaction from continuing.


BUSINESS IMPACT
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Cannot update payment worksheet and error (An error has occurred that has stopped this transaction from continuing) is confusing.

Cause

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